archaeologytools.co.uk is a trading name of Archaeology Tools Ltd., a company registered in England and Wales with company number 6664743. Our registered office address is 2nd Floor, 145-157 St. John Street, London, EC1V 4PY. You can contact us by email on support@archaeologytools.co.uk or by phone on 0845 862 8500.

The following terms and conditions of sale apply to all orders placed with the archaeologytools.co.uk online shop (in addition to the Terms of Use, which apply to the use of the site generally). By placing an order for goods you are deemed to have accepted these terms and conditions of sale.

We advise you to print and keep a copy of these terms and conditions for your records. Please note that we may make changes to these terms and conditions from time to time, so please check them each time you use the online shop.

Purchasing

To purchase goods from Archaeology Tools Ltd. through the archaeologytools.co.uk online shop, you need to complete and submit the order form. Your order is an offer to buy the goods on these terms and conditions of sale. We will send you an email confirming receipt of your order and your order details. Our acceptance of your offer is the despatch of the items you have ordered.

The supply of goods from the online shop is subject to availability. Whilst we always try to inform you if any goods are unavailable before you place and order, we cannot always do this. If this happens you will be informed by email and you will either not be charged or be refunded for any unfulfilled items.

Prices

All prices of goods available on the online shop are quoted and charged in sterling and, where applicable, are inclusive of VAT.

Forms of Payment

We accept most major credit and debit cards. Archaeology Tools Ltd. cannot accept payment by cash for orders placed on the online shop. If you wish to pay by cheque or postal order you should make an order online, select to pay by cheque or postal order at the payment section of the checkout, submit your order and then send your payment to Archaeology Tools Ltd., 2nd Floor, 145-157 St. John Street, London, EC1V 4PY. Orders will be despatched once your payment has cleared.

Delivery

Please note that we cannot deliver to PO Boxes.

Parcels will be dispatched either through Royal Mail or Courier, dependent on the order's weight. Deliveries may require a signature at receipt. A processing, postage and packaging charge is payable on all orders according to the size of the order. This charge will be calculated at the checkout stage of your order.

Cancelling your Order

You have a statutory right to cancel your order by notifying us in writing within 7 working days of delivery.

Your right to cancel does not apply:

• to goods you have used and which are therefore not in a saleable condition; or
• to all goods or services, if you are acting in the course of business.

To cancel your order and claim a refund email us on support@archaeologytools.co.uk within 7 working days from delivery, heading your email "Order Cancellation" and providing your name and contact details, your order number and a description of the goods being cancelled. A 'working day' is any day which is not a weekend or a bank holiday.

If you have already received your goods, contact us for a returns address and return the goods in a saleable condition. We recommend you use registered or recorded delivery to ensure they reach us safely. If you do not return the goods, we have the right to collect the goods from you and charge you for the full cost of doing so.

If you wish to cancel before delivery, please email us immediately at support@archaeologytools.co.uk with your name, address and order number. Whilst we will try to cancel the order before it is dispatched, we may be unable to do so. If the goods are delivered you will still need to cancel your order in writing and return the goods as set out above.

We will refund the purchase price to you within 30 days of your cancellation notice (including the original postage and package we charged you). You are responsible for the costs of returning the goods and this cannot be refunded.

Please note that we are unable to cancel any orders after the 7 working day period unless the goods are faulty (see 'Faulty Goods' below). Your right to cancel is separate from other statutory rights you may have.

Faulty Goods

If any goods ordered from us are faulty, please contact us with details by email (support@archaeologytools.co.uk) and return as soon as possible to us, securely packaged. If we find that the goods are faulty, and you have returned them within a reasonable period, we will refund the purchase price to you (including the original postage and package we charged you), and your postage and package costs for returning the goods (standard recorded delivery). This refund policy does not affect your statutory rights.

Returns

Please email, write or telephone us for the appropriate returns address.

Children

You may only order goods through the archaeologytools.co.uk online shop if you are 16 or over. If you are under 16 years old, please ask your parent or guardian to complete the ordering process.

Liability

Archaeology Tools Ltd. shall not be liable if we are unable to carry out our obligations (including any delays) due to any circumstances beyond our reasonable control.

Archaeology Tools Ltd. shall not be liable for any indirect or consequential losses, or for any business losses (including loss of profits, data anticipated savings goodwill or for wasted expenditure) you may suffer as a result of any breach of these terms and conditions of sale.

We do not limit or exclude our liability for death or personal injury caused by our negligence.

Governing law and jurisdiction

These terms and conditions of sale shall be governed by and enforced in accordance with the laws of England and Wales. Archaeology Tools Ltd. and you both agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

Our address for correspondence or queries is below (please note that the appropriate address for returning faulty or cancelled goods will be advised depending on the circumstances of the return):

Archaeology Tools Ltd. 2nd Floor, 145-157 St. John Street, London, EC1V 4PY

For any queries or complaints about goods or services please contact us at support@archaeologytools.co.uk.

Security and Privacy

When you place your order you are automatically connected to our secure server using SSL encryption technology. This ensures that the information you send cannot be read by anyone apart from our e-commerce team. To check you are in a secure area of our site please look at the bottom of your browser and you will see a closed padlock.

When you submit your order you are authorising Archaeology Tools Ltd. to use your personal details to fulfil your order. For further details, please see our privacy policy regarding the use of your personal details. In the event of there being a problem with your order we will communicate with you via e-mail, telephone or letter.